Returns and Refunds
At AlchemyKida, each product is handcrafted with care and intention. Due to the personal and sensitive nature of our wellness offerings, we do not accept returns or exchanges. We appreciate your understanding and support for our small-batch, earth-rooted approach.
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All Sales Are Final
Please choose your items mindfully. Because our products are intended for personal care, consumption, or ritual use, we cannot accept returns to maintain quality and safety standards.
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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we’re here to make it right.
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Please email us at AlchemyKida@gmail.com within 7 days of receiving your order. Include:
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Your order number
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A clear photo of the damaged item(s) or issue
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A brief description of the problem
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We will offer a replacement, store credit, or refund depending on the situation.
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Lost Packages
Once your order is shipped, you’ll receive tracking information. If your package is lost in transit, please contact the carrier first. If you're unable to resolve the issue, reach out to us and we’ll assist however we can.
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Thank you for supporting small-batch, spirit-aligned healing. If you have any questions, don’t hesitate to reach out — we’re here to help.